To begin, please fill out our form by clicking the “Submit Replacement Request” button above. After you’ve filled out that form, you’ll be prompted to purchase a replacement wheel at full price. While your replacement wheel is being packed and shipped, a member of our customer service team will reach out to you and provide you with return paperwork to be included when returning your damaged wheel. Once you receive your replacement wheel, send the damaged wheel back to us. Our warehouse will process your damaged wheel into our system and we’ll send you a 50% refund soon after.